Delivery Information

Delivery information

 

http://greateasternretail.com welcomes you to the delivery related information. Given below are the details for shipping/delivery of the products sold by us..

Shipping/Delivery Area

Currently, delivery of products purchased on http://greateasternretail.com/  is available in West Bengal only. As and when we would provide delivery to other locations, the same would be updated here.

 

The Company shall exercise all possible measures to ensure that any Product booked on the Website is delivered as follow:

within two (2) working days – Kolkata

within four (4) working days – Other city deliveries

from the date of booking of order on the Website subject to successful realization of payment made against the said Order and availability of the Product(s). However, User understands and confirms that the Company shall not be held responsible for any delay in delivery of Product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure delivery of the Product within above mentioned timelines.

 

Shipping Charges are as follow:

Depend on product category and delivery location and vary from free to charged.

Products exempt Shipping Charges:

If User purchases multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.

How would I know that my shipping address is serviced?

The information about any pin code being serviced within India can be checked in “Product Page” and "Add to cart".

Your shipping address Pin code will be verified with our database before you proceed to pay for your purchase. In case it is not serviceable by our delivery partners, we would request you to provide us with an alternate shipping address which we expect to have on our partner delivery list.

How does the delivery process work?

The User agrees that the delivery can be made to the person who is present at the shipping address provided by the User.

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.

Our delivery partners then bring the package to you at the earliest possible.

The User agrees that the delivery can be made to the person who is present at the shipping address provided by the User.

The delivery partner will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery of products in these attempts viveks.com reserves the right to cancel the order(s) at its discretion.